Accessibility

Here is a summary of the actual accessibility features of our services:

Facilities for People with Physical Disabilities or Reduced Mobility

• Access to the first floor via an elevator.
• A ramp for the step at the building’s main entrance can be requested in advance.
• Corridors and common areas provide adequate space for wheelchair users.

Facilities for People with Visual Impairments

• Accessible elevators with Braille buttons.

Facilities for People with Hearing Impairments

• Visual emergency signage.

Facilities for People with Cognitive Disabilities

• Information provided in clear and simple language.
• Staff trained in effective communication techniques.
• Private lessons can be adapted to the student’s cognitive level and individual needs.

Technological and Digital Accessibility

• Accessible booking systems with clear and simple instructions.
• Customer service channels available in multiple formats (telephone, email and WhatsApp chat), catering to people with different accessibility needs.